CUSTOMER FIRST SERVICE AND SUPPORT PROGRAM

Delivering True Peace of Mind for Your Most Critical Operations.

Ensure zero downtime at zero cost by

Purchasing consumables.

When your company’s success depends on getting products to market as quickly as possible, wireless network or mobility hardware outages and downtime can not only lead to missed deadlines and customer dissatisfaction but also costly consequences.

By partnering with us, you’ll not only get the high-quality products your business depends on for success but also the maintenance and support you need to keep your business up and running through our Customer-First service and support program.

Provides 24/7 support for all your activities

That’s right – purchasing supplies may qualify you for the Customer First program. Under this program, we provide free wireless consulting and design services and support for our customers who purchase wireless hardware from us. We also provide additional free services for customers who purchase service contracts for mobile computers and scanners.

With over 30 years of experience serving customers with mission-critical wireless networks and mobility hardware applications worldwide, we know what it takes to maintain optimal performance levels at all times. Our Customer First program will provide the 24/7 protection your business needs, ensuring consistent uptime and minimizing costly incidents and failures of printers and mobile computers.

Our Flexi Support program allows customers to engage with an experienced engineer within 2 hours even if they did not purchase or are not partners with us. This Flexi Support program allowed many of our Australian customers to solve the technical issues been a pain for them for many years with our competitors. RFNet engineers are called for services in many wireless network cases when our competitors are incompetent or neglected the support.

Contact us today to find out about our Flexi Support program or the ongoing support services we can offer to you for wireless and mobility hardware management.